![]() ![]() Check if the user account has full permissions for the client-side Registry Key: HKEY_USERS\USER_SID\SOFTWARE\Citrix In some cases, users who log in with a regular domain user account can’t launch enumerated applications and desktops when using Citrix Receiver with non-elevated permissions-but can launch them when using Receiver with elevated permissions. To avoid the issue of the app not launching a desktop, you may need to uninstall the application first and remove all its registry values. When using Citrix Workspace, sometimes an upgrade itself does not work. It is always good practice to update to the latest supported version of the app. If you have an outdated version of Citrix Workspace or Citrix Receiver, you may encounter this issue of the app not failing to launch a desktop or applications. ![]() An alternative such as Parallels® RAS remains an attractive option for those looking to permanently fix their Citrix Receiver (now known as Citrix Workspace) issues. The Citrix infrastructure can be complex, and determining the cause of a simple issue may take a great deal of time. To minimize lengthy user downtimes caused by desktops unable to launch, it is important to understand the most common underlying issues and learn how to address them. When using Citrix Receiver, there may be an issue with Citrix Receiver not launching a desktop.
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